Customer Service

Ok everyone, this will be more of a complaining day. I believe that everyone is intitled once in awhile!
After many weeks of researching a certain item I came to a national company in electronics (one with a yellow tag.... hint hint hint) that had the best deal. I was excited to go and pick up the pieces to my 'item.' I went in to purchase the item and was shot down! I found out that the 'bundle' I had picked out was an online only deal. Even though they had all three pieces no more than 2 feet away from me they refused to match their own company's deal! Also, because I would have to order everything online they would not honor the coupon I had for $50! So because of technicality and lack of customer service that big coorporation has lost my family's business. Now, I have to make it known that it wasn't just my dissapointment of losing the item that made me stop shopping there. It was the way they made me feel. Like my business was just a drop in the bucket, and that if I'd just spend more of my hard earned money in the store they would then take care of me. (this idea was said to me by the manager)
Well, the good news is that after talking with friends and doing even more research, I did end up with an even better deal for my item and now am having a blast with it.
Now, I'd love to hear about your customer service nightmares! complain now and then forever hold your peace! Credit card companies, retail, magazines, information lines... etc! One day to let it out and let it go.
Ok everyone, enjoy the warmer weather and the new spring growth!

In his name,
Lisa